The process by which you close the discussion at the end of the interview should be carefully considered: the interviewee has likely shared deeply personal/traumatic information with you, and thus you cannot simply end an interview without any closing actions. This module takes you through the “Closing” and “Evaluation” phases of the PEACE model, teaching you about the ways in which you can effectively and empathetically close out an interview whilst prioritising your interviewee’s well-being.
In Module 7, you will:
– Learn techniques to close out an interview to ensure that the interviewee feels heard and respected
– Understand how and when to share referrals
– Understand how to evaluate your performance as an interviewer